Website technical support
Website support according to international ITIL / ITSM standards – 24/7
Discuss the projectWebsite Technical Support
We are proficient in working with all known content management systems, including custom-built ones.
For any task, we offer several solution options: a quick and budget-friendly approach with minimal setup, or its complete opposite — maximum scalability for frequently used operations.
Our company provides high-quality technical support for websites, guarantees timely content updates, and works with any website management system.
Why Choose Us?
We pay special attention to the smooth operation of the site and its availability on the Internet 24/7.
Your site needs to evolve, and we will help it: we will make changes to existing modules, create new ones, modernize services, optimize work, and repair what is broken.
Our specialists promptly place information on websites, edit texts, optimize images and videos for placement on the website.
Every day, new viruses appear that interfere with the stable operation of the Sites, and often completely block them. We find, remove viruses and allow them to reappear.
Examples of our work
Our Services
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Monthly support: monitoring, backup, CMS and plugin updates, minor bug fixes. Suitable for static websites with low traffic.
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Full-cycle support: updates, security, backups, bug fixes, content edits, consultations. Ideal for business websites and e-commerce stores.
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Maximum support level: everything in the "Business" package + new feature implementation, integrations, optimization, priority request response.
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Flexible modification format: adding blocks, logic adjustments, integrations, module configuration. Pay only for actual hours worked.
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Setup and monitoring of regular website and database backups. Secure storage, integrity checks, and readiness for restoration.
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Rapid website recovery after failure, error, or compromise. Verification of integrity and functionality post-restoration.
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24/7 website availability monitoring: downtime alerts, load speed and server response checks. Timely incident response.
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Regular updates of core, extensions, and themes to latest versions. Compatibility checks and post-update testing.
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SSL installation, .htaccess configuration, protection against SQL injections, XSS, brute-force attacks. Vulnerability audit and security recommendations.
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Full diagnostics, backdoor detection, malicious code removal, clean file restoration, vulnerability patching, and index verification.
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Rapid troubleshooting: internal server errors, missing pages, blank screens. Diagnostics and functionality restoration.
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Updating texts, images, prices, product descriptions. Hourly rates or fixed pricing available with monthly plans.
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Setup and configuration of feedback forms, chat widgets, Google Tag Manager, Facebook pixels, Yandex.Metrica, and other marketing tools.
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Performance analysis and improvement: image compression, caching, code minification, query optimization. Enhances UX and SEO rankings.
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Secure migration to a new hosting provider: file and database transfer, DNS configuration, functionality verification.
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Website migration from one CMS to another (e.g., WordPress to MODX or Bitrix). Preservation of structure, URLs, content, and SEO parameters.
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Automated payment setup for hosting, domain, and licenses. Deadline tracking and timely renewals to prevent downtime.
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Training for owners or teams on CMS, analytics, and SEO tools. Process explanation, live demonstrations, and knowledge transfer.
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Priority 24/7 support: instant response to downtime, hacks, system failures. Guaranteed response time within 1 hour.
Our Clients
